Joint Comission

The Joint Commission

The Joint Commission evaluates and accredits more than 15,000 health care organizations and programs in the United States. The Joint Commission is the nation’s predominant standards setting and accrediting body in health care. ARMS received its accreditation with the Joint Commission in 2003 and is still accredited today. ARMS is accredited for Ambulatory Care, designated as a Primary Care Medical Home, and continues to offer quality care to our patients, not only by ARMS’ standards but also by the standards of The Joint Commission.

If you have any concerns and/or complaints about the quality of treatment services provided by Alabama Regional Medical Services, you may contact:

PATRICIA OSBORNE, Chief Operating Officer
(205) 212-5600

and/or

THE JOINT COMMISSION:
Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610
Fax: (630) 792-5636
E-mail: complaint@jointcommission.org

The Joint Commission’s policy:

  • Treats your name as confidential information and will not disclose it to any other party.
  • Forbids accredited organizations from taking retaliatory actions against employees/patients who have reported quality of care concerns to The Joint Commission.
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